Website Maintenance

As a freelancer (web designer / web developer) or web agency, can I use the service for my customers?

November 15th, 2020||

Yes, that is even our goal for the WordPress maintenance service: Your customer will not notice anything from us (even the monthly report can be sent with your logo and in your name) and you will love the reliable service. And you can concentrate fully on the work that you enjoy most: developing and designing WordPress websites.

What if my website stops working after an update?

November 15th, 2020||

As you may know from your own experience, and incompatible theme or plugin can paralyze your entire website after an update. We try to solve obvious or known problems directly. Otherwise, we will restore the backup and contact you with a recommendation on how to proceed (e.g. which plug-in needs to be deactivated/replaced). Fixing the problem is not covered in the maintenance service. We will give ...

Do I have to change my hosting provider?

November 15th, 2020||

No, you can basically stay with your hosting provider. However, we might recommend switching to a better hosting provider (you can see exactly how reliable your host is in the monthly report). Slow or unreliable hosting annoys visitors and costs places in Google's search results.

Can I cancel my maintenance contract at any time?

November 15th, 2020||

Yes, if you are no longer satisfied with your maintenance contract, you can simply send us a message and cancel the maintenance contract at the end of each month. In order to keep the administrative effort as low as possible, we send the invoice annually in advance. If you cancel, we will, of course, pay you back the remaining term of the maintenance contract proportionally. ...