Support and Maintenance for WordPress Websites

Website Maintenance

Maintenance and Support for WooCommerce Virtual Stores.
Count on a specialised team to attend the maintenance and support of your e-Commerce with WooCommerce on the WordPress platform.

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Monthly Website Maintenance Packages

Bronze

£59monthly

Weekly reports
Weekly theme & plugin updates
24/7 Uptime monitoring
Security monitoring
Weekly cloud backups
Performance monitoring
Google Analytics integration
Emergency Support
24 hour response time

Bronze Website Maintenance Plan

Silver

£149monthly

Weekly reports
Unlimited 24/7 website edits
Weekly theme & plugin updates
24/7 Uptime monitoring
Security monitoring
Daily cloud backups
Performance monitoring
Google Analytics integration
Emergency Support
50x keyword tracking
Speed optimization
8 hour response time

Silver Website Maintenance Plan

Gold

£299monthly

Weekly reports
Priority support
Unlimited 24/7 website edits
Weekly theme & plugin updates
24/7 Uptime monitoring
Security monitoring
Hourly cloud backups
Performance monitoring
Google Analytics integration
Emergency Support
Complete malware removal
100x keyword tracking
Speed optimization
Mobile & tablet optimization
2 hours custom development (£200 value)
2 hour response time

Gold Website Maintenance Plan

Monthly WooCommerce (online shops) Maintenance Packages

Bronze

£149monthly

Weekly reports
Weekly theme & plugin updates
24/7 Uptime monitoring
Security monitoring
Weekly cloud backups
Performance monitoring
Google Analytics integration
Emergency Support
24 hour response time

Bronze WooCommerce Plan

Silver

£299monthly

Weekly reports
Unlimited 24/7 website edits
Weekly theme & plugin updates
24/7 Uptime monitoring
Security monitoring
Daily cloud backups
Performance monitoring
Google Analytics integration
Emergency Support
50x keyword tracking
Speed optimization
8 hour response time

Silver WooCommerce Maintenance Plan

Gold

£599monthly

Weekly reports
Priority support
Unlimited 24/7 website edits
Weekly theme & plugin updates
24/7 Uptime monitoring
Security monitoring
Hourly cloud backups
Performance monitoring
Google Analytics integration
Emergency Support
Complete malware removal
100x keyword tracking
Speed optimization
Mobile & tablet optimization
4 hours custom development (£400 value)
2 hour response time

Gold WooCommerce Maintenance Plan

All website care plans included.

Monthly WordPress core updates
Theme updates
Plugin updates
24/7 Security Monitoring
Hack protection
Secure daily backups
Theme tweaks
Site Fixes
Enhancement suggestions
Monthly site health reports
Monthly SEO Reports
Professional WordPress help

Additional support.

On top of this, our support contracts also allow you to tap into our agency services for things like:

Copywriting
Proofreading
Design tweaks
Strategy consultancy
Brand consultancy
Image editing
SEO advice
Inbound marketing
Email support
Art-working

Support and Maintenance for WordPress sites

The right investment for your business!

Count on an expert WordPress team to keep your website or portal running smoothly for you! The specialised service for a successful website.

Our team of developers are prepared to develop new features and correct any errors that your WordPress is presenting.

You will have a website with optimised performance, outstanding performance and guaranteed security.

Let the worry go and count on a team of experts. The maintenance service is the WordPress help you need!

SIENNA ARCHER

Website Design Consultant

“We fix maintain and keep websites running smoothly.”

Contact us today for a free consultation

Advantages of maintenance service done by a WordPress expert

Hiring a maintenance service prevents concerns about technical aspects that may be beyond your management capacity.

You can count on a team willing and full of expertise working for the proper functioning of your WordPress site or portal.

With the support of this team of WordPress experts, you are guaranteed that the services will be executed as combined with specific and specialised solutions.

Nothing better than being able to trust your website or portal in the hands of a credible team, right?

This way, you are sure that your website will have the right team of professional developers. Professionalism in execution and commitment to customer relations!

WooCommerce Maintenance

The maintenance and technical support for the online store has one objective: to ensure that your e-commerce is optimised and away from any danger and malfunction.
With a maintenance service, you guarantee that there is no technical problem that affects the performance, security, and performance of your online store.
Having professional WordPress experts is essential to guarantee a well-done service. Know the advantages:
• Prevention and resolution of technical problems
• Guaranteed job well done
• Service within the agreed time
• Specific and specialised support

WordPress Performance Optimisation

Have the best team of WordPress experts to optimise the performance of your website or WooCommerce store

Website Optimisation is the Key to Success.

The performance of your website can affect the success of your business. That is why optimisation is so essential and can make your WordPress site or WooCommerce take off. Check out the advantages:

Faster page access
A new and better experience for your users
More indexing on search engines
The lowest rate of giving up access on your site
Greater chance of conversions on your WordPress or WooCommerce website

Support and Maintenance for WordPress sites

Better placement on Google

Want to be well-positioned on Google and other search engines? An optimisation can be your main ally in the search for better positioning!
Currently, when users are on the web, they are looking for more than just a product or information. They want to live an innovative and satisfying experience!

Pages that take too long to load or crash during loading do not allow users to have a good experience when accessing your site and are bad indicators, which affects their positioning in search engines.

In addition to affecting your placement, poor loading can also lead to fewer conversions on your site. Do not let your site become a headache, choose to optimise, and watch your WordPress project take off!

Optimisation For WordPress Websites

Website maintenance is essential, just like car maintenance. These treatments both increase the usability of your website and save you time and money in the long run. Please take note of the tasks we listed above and stick to them. This will be the best for you and your website. With our Website Maintenance Plans, you can get the first month free.

WordPress update, extensions, and plugins

Did you know that one of the leading causes of website malfunctions is due to the incorrect execution of the platform update, extensions, or plugins? With the watchful eye of the Cairo Web Design team, you do not have to worry about updating these areas that are so important to your WordPress.

Virus removal from WordPress site or malware

We have a detailed process so that your WordPress website or portal is clean, works without the risk of infection and is protected from any malicious software. Any bug or contamination is eliminated with the right solution!

Specific customisations

Take advantage of the platform’s flexibility and customise your WordPress site in the way you see fit and at the time you see fit.

Fixing of themes and configuration of plugins

Security of your WordPress website

Improved user experience

Keep your WordPress site with the best usability you can offer. The maintenance service allows improvements to be made to make your website more intuitive and practical for your readers.

Performance optimisation

If you want efficiency, speed and constant functioning for your WordPress website or portal, having a maintenance service is the best strategy for your business.

Hosting migration

Do not have any doubts or fears when migrating your hosting site. With the maintenance package, a team of WordPress experts ensures that nothing is lost during the process.

Updates

You no longer must worry about security holes and many other problems caused by a lack of updates. We keep everything up to date and working correctly, without a headache.

Backups

Greater security for your WordPress site! We perform automatic backups of your WordPress site to prevent the loss of data and content developed on the site, in case of unexpected problems.

Specific customisations

With WordPress, you can customise your site however you want and at any time! Count on our team of experts to make your site even more impressive.

Adaptation of themes and configuration of plugins

Themes, plugins, and extensions can have eventual problems with unsuccessful configurations or updates. With our monthly plans, we make all the necessary modifications so that everything works perfectly.

Performance optimisation

A slow website can hurt your business. Users are looking for quick and easy access, and if your site is not offering it, the bounce rate is high. Yogh’s monthly maintenance is the right choice for a quick and easy site.

Emergency WordPress Care

Is your website down? Is the payment intermediary or post office having a problem? Do not receive email notifications? Let Yogh help you! Our team is available 24 × 7 to take care of your emergencies.

Removing viruses or malware from your website

Infected site? Do not worry! Through a detailed work process, we eliminate the infection and leave your site protected from future attacks

100%

Our Effort

We give our clients 100% Our support team will always work on getting get the right results for our clients.

#1

Position in Google

We have been helping our clients achieve position #1 In Google.

300+

Startups

Over the years, we have worked with over 300 new startups.

Services offered in the Maintenance and Support package for WordPress Websites

Reviewing your WordPress code

Our team of experienced programmers scans the site’s source code, including the system core, plugins and theme used in the search for bottlenecks, which affect the processing of your website and can be optimised to improve the performance of your WordPress or online store WooCommerce.

In this process, the site is also checked to identify the points that can receive improvements and thus gain agility in processing. Modifications can be made by updating the platform and plugins, configuring additional plugins, removing unused resources and other adjustments that are necessary. During this analysis, our team does not miss any area, everything so that your site has the best performance.

CDN configuration

CDN is a content delivery service through an interconnected network of specific servers for static content on the web, such as images, videos, document files, CSS stylesheets, scripts, among other resources that are used by your site.

The configuration provides quick loading of static content from the website and reduces the resources consumed by the server.

Cache Plugin Configuration

After the review period, Cairo Web Design team of experts will find the ideal Cache Plugin for your website. The Cache Plugin is responsible for the compression and minification of all static resources – CSS and JavaScript. The configuration of this plugin also provides an HTML cache of all pages accessed on your site, thus preventing repetitive processing of the most accessed pages. Repetitive processing can lead to slow loading of the site. Having a Cache Plugin configured ensures quick loading of the WordPress site or WooCommerce virtual store.

Specialised team, guaranteed optimisation

We offer specific and efficient solutions to improve your WordPress or WooCommerce website. The solutions include several levels of improvement to ensure that your site has a good optimisation.

Is the WordPress platform optimised?

Yes! The entire WordPress structure is optimised. However, your website may have areas that affect the performance of your website. This can happen for several reasons, such as plugins, large images, uncompressed media, among others. That is why the optimisation process is so important. In this process, your site undergoes an analysis so that the areas responsible for poor performance can be found and the problems solved.

How do I know if my site needs to be optimised?

To find out if your website needs to go through an optimisation process, you can do a quick and free evaluation of your WordPress site with tools that are available on the internet:

GTmetrix;

Google Page Speed.

Both Google Page Speed and GMetrix are sites that analyse the loading of a web page. You need to enter your website URL in the bar indicated for it to be evaluated. In addition to the note for both desktop and mobile, the sites also have suggestions that you can follow to make loading faster. All the recommendations presented can be met with the solutions offered above.

Is optimisation also for mobile?

When it comes to mobile, care must be taken when performing optimisation, after all, the processing is slower, and the connection is not always good, different from when your site is accessed through a computer/desktop.

Often for optimisation to happen, it is necessary to think about a new layout for the mobile with a focus on performance. All these changes must be considered to improve the user’s experience.

If your Google Page Speed score matters to you, mobile-focused optimisation can also make a difference to your mobile score!

Google Page Speed: is a 100-not ideal?

When placing your site under evaluation, it is normal that the expectation is that your site will receive a good score. However, when this does not happen, frustration and the constant search for the highest score can come.

But what should be considered when evaluating whether your page has a good optimisation? Many items should receive attention.

Also, there are many variables involved, and it is not always interesting to give up certain features for just a few seconds less when loading. Each case is a case; that is why it is so important that the optimisation is done by professionals who understand the subject.

The score achieved may not reach 100, but it is still possible to provide a good experience for its users and perform the long-awaited conversion.

Maintenance & Support for WooCommerce Virtual Stores

Our team of WordPress experts has the necessary skills to keep your online store with WooCommerce, the most widely used WordPress store plugin, working in the best possible way!

For an efficient, secure, and continuously functioning e-commerce, the maintenance service is the best choice for your online store!

WordPress update, extensions, and plugins

Updates are performed with precision and complete verification so that there are no incompatibilities that harm your online store.

Customisations as needed

Your e-commerce may need adjustments, specific customisations, or the addition of new features. The flexibility and extent of WooCommerce allow changes to be made at any time. Personalising your e-commerce is one of the ways to make it stand out in the virtual market and an excellent way to establish the identity of your business. Customisations can also be related to the optimisation/automation of the work process, providing agility in the management of activities associated with the virtual store.

Creating and updating pages, products, and banners

The creation and updating of pages and banners allow your online store to be always up to date. The flexibility of WooCommerce enables this type of adjustment to be made according to your specific need. Also, depending on the size of your e-commerce, you may have a significant number of products and content to be published. We take care of this process, also with the guarantee that everything is in the right place, ready for sale.

Security maintenance

Security Maintenance to prevent any breach, flaws, or security problems in your WooCommerce. Preventive measures are strategically advantageous for the success of your e-commerce.

Security of your WordPress website

Improvement of layout and usability of the online store

Actions to optimise and improve the usability and design of your e-commerce allow your online store to be updated with the trends and changes in the digital environment. Also, good user experience is guaranteed to convert into sales!

Bug fixes

One-off fixes for specific problems, whether due to the installation of poor-quality extensions and plugins or a direct attack on the security of your store

Performance optimisation

Specific measures to optimise the performance of your electronic commerce, provide agility in the loading of the site by the users. A quick online store facilitates access and purchase of your products.

Hosting migration

Has your online store grown and now needs to be on dedicated hosting? Or is your hosting service not meeting your expectations? We offer the hosting migration service with the guarantee of a job well done and without a headache for you.

Configuration of plugins and themes

Plugins and themes configured correctly preventing incompatibilities with the system.

Website monitoring

With this service, you can rest. We monitor your online store, ensuring agility in the perception of problems and precise solutions so that your e-commerce works and continues to work in the best possible way.

Reviews

Over the years, we have worked with over 300 new startups. We help ambitious businesses like yours generate more profits by building awareness, driving web traffic, connecting with customers, and growing overall sales. Give us a call.

5 Star Google Reviews

Certificate of Excellence 2020

Rated Excellent on Trustpilot

How To Maintain A Website

Just because you have created a website does not mean you are done. Websites also require periodic maintenance. There are some tasks related to maintenance that you must handle in this regard. You must do these tasks annually, three months, monthly or weekly. Alternatively, signup to our website maintenance packages and we will take care if everything for you!

Weekly Website Maintenance Tasks

Review Your Metrics

Google Analytics provides you with useful information by explaining how users found and used your website. Stick to this information and make sure your website fulfils your wishes. Log in to Analytics once a week to keep track of what is on the way and what needs improvement.

Monthly Website Maintenance Tasks

Beware of Security Updates

Protecting your website from cyber attackers is an especially important priority for everyone. Especially if you have an e-commerce website, you will have an even greater responsibility towards your customers’ data. That is why you should check all layers, plugins and scripts of your website and make sure they are up to date.

Regularly Back Up Your Website

It happened to all of us; you work on a project all day long, and suddenly something goes wrong, and you lose your project. You can prevent this by continually drafting or making backups.

In any case, you may think that you have enough control of your website and that you will not make mistakes. But even if you are right, cyber attackers can cause permanent damage to your website. In such cases, if you have a backup, it will be much easier to get everything back.

3 Month Website Maintenance Tasks

Test Your Purchases

The most crucial function of many websites (especially e-commerce websites) is that they host purchases. If the purchases do not take place, a large amount of profit may be lost until the problem is identified, and a solution is produced. So do some tests to see how the process works, at least every three months. You can do this yourself or have your employees do it. Also, make sure you run tests on different devices and different browsers.

Test All Your Website Forms

If your website has any contact form for visitors to fill out, you should make sure it works. You can also eliminate these forms while performing purchase tests. Note that you should test all browsers and devices, as with other items.

If any of your forms are not working correctly, you may be missing out on potential customers. So, try to detect the problem before it occurred.

Fix Broken Links

When a user clicks on a link and gets redirected to a 404 page, they are disappointed. Problematic links make your website and brand leave a lousy impression, provide terrible user experience, and drive your visitors away. Therefore, measures need to be taken.

No matter how successful you are, there will undoubtedly be some broken links on your website one day: sometimes a migration operation, sometimes a name change. You cannot prevent this. But with timely maintenance, you can be sure that these links do not stay on your website for a long time. So, check for broken links on your website every few months. If there is, remove it or replace it with updated links.

Also, this process is easier than you think. There is a free option that does these things automatically, such as Google Search Console.

Annual Website Maintenance Tasks

Perform User Test

You have worked to provide the best experience for your users and made sure they had the best experience they wanted to get. But the desires of users and the way they use the web are always changing.

Think about how websites that were created ten years ago and were very intuitive at the time can now offer an experience for users. So do a usability test once a year to understand that your website is still intuitive for users and runs smoothly on all devices.

When doing your test, make sure you choose people related to your brand or business and include all browsers and devices in the trial. Thus, you will be able to see the full picture.

In what situations is the Website Maintenance package necessary?

Online store offline

Preventing your online store from crashing or repairing it as quickly as possible is essential for it to be successful. A fall can bring several headaches for you and your customers. For example, an offline store can affect your credibility in the market. Taking the necessary steps to prevent the damage that can happen is the best attitude!

Problems in the purchase process

A maintenance package solves any problem that may happen in the process of purchasing your e-commerce. No customer would like to buy from a store that shows problems in this specific area, right? A maintenance package allows you to detect any mismatch quickly and easily.

Specific product bug

Settings problem on a specific product can be resolved quickly. The support of a WordPress expert allows an exact solution so that all products are configured correctly.

Incompatibilities due to update

Did you update the online store and it stopped working? It is probably an incompatibility issue caused by the update. Maintenance also applies to these cases, resolving frictions between platforms, themes, and plugins.

Problems caused by running plugins and extensions

One of the main reasons for an e-commerce malfunction is poorly configured or bad quality plugins and extensions. Support, in this case, finds out which plugins or extensions are problematic and applies the most appropriate solution.

External problems with server and payment intermediary

Another situation that needs maintenance and support is the problems caused by the hosting or payment intermediary. Two external factors that directly affect your online store. Specialized WordPress support will quickly point out the cause of the dysfunction, and you will know exactly what to do to resolve it

Why does your WooCommerce store need maintenance?

It is much better to have the guarantee that your WooCommerce store is working! Hiring maintenance and support package is a strategic decision for the smooth running of your business.

Whether for punctual or ongoing maintenance, making sure your problem is resolved is an excellent choice for virtual management.

It is worth remembering that just like a physical store that requires maintenance and repairs, such as paintings, lamp changes, door repairs, stock updates, among others, your virtual store also needs constant monitoring and care.

Why hire a WordPress specialist to maintain your WooCommerce online store?

Your business is the most valuable financial asset you own. As a virtual store is in a dynamic environment and constant improvement, any application must be made correctly and accurately.

The skill and technical knowledge, the delivery of the most appropriate solutions, a detailed look at your virtual store and guarantee of a job well done, can only be done by an expert on the platform.